@saikikugou Yoou might want to check out this post - sims 4 error Make sure the game is allowed through firewall.
@saikikugou You need to MOVE or copy and paste the game folder in the user documents folder to the desktop. This would be the first thing to try. Corruption or bad settings is a prime cause of the game failing to start. After you move or copy then delete the folder in the user documents folder when you start the game that folder will be recreated with fresh data. The other common reason for the game not starting is the game not allowed through the firewall. As you are using an educational version of Windows there may be some user privileges may be blocking the game. Did you try to start the game in the administration mode?
@saikikugou Does your login user have administrator rights? Can you start file explorer as administrator? If your user login does not have administrator rights the only file and folder you can manipulate are file you owns and you have to have administrator rights to change ownership or control other files and folders. Did you create a new user to play this game? Did you check the rights of the user you are presently using? You need to be able to manipulate the game files. As you have an education version of Windows do you own the computer you are using? I'm guessing you may have a school computer? Are you in college? The game creates the user data files but if your user has administrator rights you should ne able to control them.
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