Can't play after EA app switch
Ok this is just about driving me insane. Tried to load up Sims earlier tonight, forced to switch from Origin to the EA app. Downloaded the EA app, signed in, games are there but whenever I click to p...
Forum Discussion
@grv0eczqztr9 In the EA app did you try repair game? Switching from Origin to the EA app seems the game needs to update (or patch or something). Once you get the game to run under the EA app DO NOT open the game under Origin. I no longer have Origin installed and the game is running just fine on two new gaming rigs using just the EA app. The first computer I installed the game under Origin and when you opened the game you get redirected to the EA app My Collection page and the game updated automatically. The second computer I installed the game from the EA app. I recommend backing up your game data before you try the repeair.
@roberta591 Hi thanks for replying. I can't find a repair option in the EA app. I know where it was in Origin, but in the EA app the closest thing seems to be app recovery>clear cache.. which I have tried several times.
I'm not able to have both Origin and the EA app installed and usable at the same time. Installing the EA app automatically uninstalls Origin.
I'm not able to have both Origin and the EA app installed and usable at the same time. Installing the EA app automatically uninstalls Origin.
- @grv0eczqztr9 to repair in the EA app, click the game in your installed games (make sure not to auto-start it!)
Then click manage. In the drop-down there should be your repair option.
it's a bit weird it uninstalls though, I still have both programs on my pc.- @DeanXeL Thanks for the reply. The game is not appearing in my "installed games". It only appears in "my collection". There are three dots in the top right of the icon, when I click this I see the word "Loading" which is greyed out, and an option to "manage add ons". If I click manage add ons a list of all the DLC I have bought pops up with the word "Loading" greyed out next to each one.
- @grv0eczqztr9 Check puzzlezaddict's comment, if they are greyed out, a cache clear can also help you. (Also, if you've recently installed the app, make sure it has an exception in your antivirus)
