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maddigirl16's avatar
2 years ago
Solved

Can't Play Sims - Low Disk Space

Hey guys, my Sims game requires an update in order to play it but when I try to update in the EA app it tells me I have low disk space. I have deleted all files from my laptop and even apps that I don't use/need. It still doesn't seem to be enough. Is my Sims 4 game taking up the most storage? Will I need to try deleting and reintalling? What can I do to help access the game again?? I have spent so much money on expansion and game packs and I don't want to lose them. I have all my sims in my gallery saved so I know I could access them again but what about my packs? Can anyone help me figure this out?

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    @kdionne92  Are you trying to download your add-ons separately, or included with the base game?  Have you restarted your computer since you got the low disk space message?

    Please also let me know whether your computer runs Windows or macOS.

  • 3ovddaknlyo2  If you're playing Sims 4 through the EA App, click the game tile in your App library, then select Manage > Repair.  If you're playing through Steam, select Sims 4 > Properties > Installed Files > Verify integrity of the game files.

    Since this thread is a bit old, I'll lock it here.  If the above doesn't help, please create a new thread describing the issue you're seeing.

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