Can't remove lot from gallery
I wanted to move some lots from one PC to another, and I thought the quickest way would be to upload the lot to the gallery to download to the new PC.
However, when I tried to delete it from my gallery afterwards it kept telling me the description contained disallowed words, although I had not put in a description at all. It won't let me change the description, so now it's stuck on the gallery. I tried changing the description in my library as well but it won't let me. I've tried repairing the game, doesn't work. (It is a CC heavy lot, not sure if this matters or not.)
It would not be a big problem if the lot was my own, but it is another person's creation that I had made some changes to.
Is this a bug or is there something I can do before a crowd comes running with torches and pitchforks, accusing me of stealing?
I would contact a game advisor to see if they have any means of removing it
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page