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@BloodHoneySin Please do a clean uninstall and reinstall of both Sims 4 and the EA App, as described. When you reinstall the EA App, you can click the option to customize your settings and choose the folder on D as the location for your game library. It's usually enough to choose the proper location when actually installing Sims 4, but since you're reinstalling the App anyway, it's easy to change the game library location first.
- 2 years ago
@puzzlezaddictI've done the clean uninstall of both the sims 4 and the EA app as described in the link you sent. I'll update probably tomorrow since it takes so long to download, thanks again for all your help, I hope this finally fixes the issues.
- 2 years ago
@puzzlezaddictI continued to follow the instructions on the page you linked, checked that the packs were loading and working which they are. Moved my saves over, but when I try to load the saves in game, they are not listed. I doubled checked the file and sure enough they are in there, I also right clicked > properties and saw that the file pathway is D:\Games\The Sims 4\saves, so idk what to do next. I just saw that when I launch the game, it creates a new EA file on the C Drive. Also worth noting, the pathway shows C:drive > One Drive.
- puzzlezaddict2 years agoHero+
@BloodHoneySin Before doing anything else, I would suggest getting rid of OneDrive, or at least stopping it from syncing your Documents folder. OneDrive can complicate troubleshooting and, in the wrong circumstances, even delete files. It's easiest to deal with this while OneDrive doesn't contain any critical data, for example your saves are currently elsewhere.
This guide shows how to stop OneDrive syncing or get rid of it:
Pick whichever category you prefer. When you've changed the settings, open Command Prompt (you can search Windows for it) and run this command:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
This will return the location of Documents. If it's still in OneDrive, use this method to change it:
Once you've done that, let me know that it worked. You'll also need to decide whether you want your Sims 4 saves and other user data on C or on D. If C is fine, you can simply move your saves to the folder the game is reading, which it sounds like you already know how to find. If you'd rather keep the saves on D, create a symbolic link to tell the game where to look:
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