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Ehkay's avatar
Ehkay
Seasoned Ace
10 years ago
Solved

catalogue duplicate items

Why is there two of everything  in my gallery catalogue?  

I understand folks may have missed certain items I have uploaded, but this is taking the mick!

Please assist in solution .

pc
  • Ehkay's avatar
    Ehkay
    10 years ago

    Heu, @

     No Crinn , the duplicate items are in the catalogue not the library. 

    Happens whenever I delete any of my catalogue (uploaded)  items, then scroll down, which in turn causes the servers to duplicate all of  the remaining items.

    Again, I guess this is another put up with problem, and the solution is to completely exit the game and re start, so EA servers play "catch up". 

    Its definitely a hellava round-a-bout way to manage our studio! 

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Hi @Eeekey

    I just checked your web gallery (can't through the game currently) and everything is just showing once there.

    Is this for the library or the gallery ?

    Have you tried deleting your cache files yet ?

  • Ehkay's avatar
    Ehkay
    Seasoned Ace
    10 years ago

    Heu, @

     No Crinn , the duplicate items are in the catalogue not the library. 

    Happens whenever I delete any of my catalogue (uploaded)  items, then scroll down, which in turn causes the servers to duplicate all of  the remaining items.

    Again, I guess this is another put up with problem, and the solution is to completely exit the game and re start, so EA servers play "catch up". 

    Its definitely a hellava round-a-bout way to manage our studio! 

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    I've tried to replicate this with my own gallery and it's not happening for me.

    It's not a permanent issue, right ? It's more of a display one ?

    I'll forward this to the CM as well

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