Forum Discussion

Seasoned Novice

5 years ago

Solved

CC not showing in game?

Hello. Okay, so, I really need some help.

My game was not working correctly. I could start the game, click the menus, edit my sim, enter into live mode. HOWEVER, when I was in live mode, I could still click the menus, but I could not click on sims or any objects.

I first tried repairing my game, to no effect. I figured my mods were the cause of this. So I moved all my cc mods, into a non-sims 4 folder. I MOVED, NOT DELETED them. I opened my game only to find it was still not working correctly.

So, I instead figured it was one of my script mods. I redownloaded/updated all my script mods. Game was still not working. In order to firgure which script mod was causing the issue, I attempted to move them to a non sims 4 folder. However my laptop SOMEHOW instead deleted all the files inside of each and every one of my script mod folders. I was lucky enough that the folders themselves were not deleted. I then went through and reinstalled ALL my script mods. Every. Last. One. I made sure I had ALL of my script mods downloaded with every last piece of them. And yes, I reinstalled them into new folders, not their old ones. I made sure to delete the old ones first.

After finishing redownloading my script mods, I put ALL my cc back into the mods folder, I made sure absolutely none were deleted. Well, my game worked just fine now.

BUT, only a few of my cc would show up in game. I checked my mods folder, all the cc is there. It just won't show up in my game.

Does ANYONE, anyone whatsoever, have ANY solution to this?!

I really want to play my game again. But I can't for the life of me figure out why most of/almost all of my cc doesn't show up in game, but everything shows up in the mods folder. I tried moving my script mods into a non sims 4 folder again (Correctly this time lol, so I didn't lose any) but that didn't seem to fix the problem.

I just really want help fixing this. Please & Thank You.

puzzlezaddict
5 years ago
@LeafBlighter First, back up your Sims 4 user files: saves, cc and mods, anything you don't want to lose. Then disable (unlink) OneDrive entirely:

https://support.microsoft.com/en-us/office/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0

Load Sims 4 and see whether it now reads the correct path. If it does, great, you can put whatever files you want to keep into the proper folder and go on from there. In the future, you can reenable OneDrive and stop it from syncing Documents; this usually doesn't change the path Sims 4 uses.

https://support.microsoft.com/en-us/office/choose-which-onedrive-folders-to-sync-to-your-computer-98b8b011-8b94-419b-aa95-a14ff2415e85

If that doesn't help, please open a File Explorer window, right-click on Documents, select Properties, then Location, and let me know what path it shows. If it's pointing to OneDrive, you can change it to C:\Users\[your username]\Documents instead.

16 Replies

puzzlezaddict
Hero+
5 years ago
@LeafBlighter Please make sure the custom content is in the same folder the game is currently reading. Here's how to check:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
LeafBlighter
Seasoned Novice
5 years ago
I tried the instructions in the attatched article, unfortunately, it did nothing. ☹️
puzzlezaddict
Hero+
5 years ago
@LeafBlighter The article isn't supposed to do anything; the question is whether your custom content is in the user folder that the game is reading. That article explains how to confirm which folder the game is reading; from there, make sure that's where your custom content is. You can see the full file location in the address bar above the list of files and folders.
LiaHulopSims
Seasoned Novice
5 years ago
@LeafBlighter Do you have the cc and mods in the mods-folder or at most one folder deep? Cuz if you put it deeper the game won’t find it. And delete the localthumcache.package in thesims4-folder. Sorry if you already knew this.
LeafBlighter
Seasoned Novice
5 years ago
I know the article doesn't do anything. I mean I read throught it, my stuff is in the correct folder, but for some reason it still doesn't show up.
WAIT
WAIT
WAIT
I think I might know what the problem is. I have some mods (I don't know if you can call them script mods or not?) like "Passionate Romance", mods that you unpack from zip files then place into your mod folder. Well, I extracted the folder from within the zip file, but the folder I extracted has another folder within it. Would I somehow move this "within" folder out of the folder? Or do you keep those kinds of folders in there? I'm pretty dang sure this is the problem, but I don't know how I'd go about moving the folders within folders out without ruining the mods. I know about the whole "one subfolder deep" thing, but I'm guessing I was being a dope and not paying attention at the time of downloading.
Here, I'll include some photos:
LeafBlighter
Seasoned Novice
5 years ago
Nevermind. I moved the files out so that everything was only one subfolder deep and it still doesn't work (I'd like to clarify the script mods work, moving the files didn't do anything to them). Still, only like, 8 or 9 or my cc for my sims is showing up :/. Like I said, I checked which folder it was using, and it's the correct one.
Still at a loss.
LeafBlighter
Seasoned Novice
5 years ago
Alright. I've been poking around on my computer and found that when I look in my sims 4 files, I don't have double cc, however, I do have copies of saves? Is this bad? May this be what is screwing with my cc?
puzzlezaddict
Hero+
5 years ago
@LeafBlighter The save files with a .verx on the end are backups the game generates. Specifically, they're the save files from the five times you saved your progress before the most recent one, the idea being that you could restore a backup if necessary. They're supposed to be present and wouldn't have anything to do with your custom content not loading.

The icons to the left of the save names could be relevant though: those mean that the files are being synced to OneDrive. It's possible that the game is reading the version of Documents in OneDrive, not on your computer where all your custom content is, even though that's not how it's supposed to work. Checking is easy: load the game to the Main Menu, click Load Game, and hover over the folder icon for one of your saves. If the file path lists OneDrive, that's where the the game is looking for data; if most of your custom content hasn't been uploaded, that would explain why it doesn't show up in-game.

If the game is in fact reading the correct Sims 4 folder, as in, not the one in OneDrive, please move that folder out of Documents\Electronic Arts and onto your desktop. Launch the game to create a new folder, enable cc and script mods, quit, and move one cc item to the new folder. Put it directly in Mods, not in a subfolder. If it shows up, great, add a few more files and test. If it doesn't load, let me know.
LeafBlighter
Seasoned Novice
5 years ago
I did as you said and checked to see if it was reading the correct version/following the right path, and it is. So I followed your instructions and moved the sims 4 folder so it would create a new one, then slowly put my mods back in. A few more mods are now showing in game, however most of them are still not present.
puzzlezaddict
Hero+
5 years ago
@LeafBlighter Just to confirm, none of the mods and cc showed up until you put them back, right? If you add a number of mods cc items and only some show up, the usual reason is that the other content is outdated and incompatible with your patch level. Please make sure everything you're trying to add is confirmed compatible with patch 1.80.

Another potential issue is that some cc requires an underlying mesh, which can itself be cc or belong to a pack you don't own. So double-check the download pages for any requirements to use the content.