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It sounds like basic child's play, and really it should be. You DL a compressed file that contains the various stuff you need hair, clothes ect... This includes the household info and what have you that goes into the Tray folder. You decompress to the relevant folders.
With me so far?
I can physically see all the info in the right folders, what I'm not seeing is the content when I boot up the game. This is after I've ticked all the various boxes to view.
What I'm apt to do at this point is to back up all Mods and CC. Then reinstall the game itself and do a gradual replacement of content. Bit by bit.
- pete_betts1895 years agoSeasoned Newcomer
I did a reinstall last night with a DL from the EA homepage. I then transferred all mods and CC to the relevant folders.
The problem still persists so I've given up. It's simply not worth the hassle.
Thanks again for all your help and insight.
- puzzlezaddict5 years agoHero+
@pete_betts189 Have you made sure you're adding the content to the correct Sims 4 folder? You'll have one on your hard drive, but OneDrive has a second one, if you use the service. Which location Sims 4 reads is supposed to depend on your system settings but can be a bit random.
Please also test with the files directly inside the Mods and Tray folders, not inside subfolders, just in case it helps. And make sure everything is extracted: no .zip or .rar files.
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