Charged Twice?
I just brought The Sims 4 Spa Day game pack on Origin but as the order was processing my internet cut out so I had to restart my computer. Once it was back up and running I did it again and this time...
Forum Discussion
Best to contact a game advisor for this. They can check your account
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
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