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35 Replies
- jpkarlsen7 years agoHero (Retired)
Did you perform a clean boot as instructed?
of course i worked on computers for over 17 yrs i make sure i do everything even tried a full repair of the computer it self its differently not my computer doing it
- jpkarlsen7 years agoHero (Retired)
When you get a screenshot by pressing ctrl+shift+c it means that there is a background screencapture program running that takes the screenshot.
Also you posted two screenshots where Game Options were open. Please be aware you can NOT open the cheat console when any game dialog is open.
i was showing the settings to confirm that it was in windowed mode and i closed off all the programs even the screen capture one and it still dont work unless in windowed fullscreen or full screen only windowed mode cheat console will not come up still
starting to think no one really understands and that there just giving the run around and at this point i know EA will never fix it cause of all the others saying it works when it DONT
- jpkarlsen7 years agoHero (Retired)
Do you still get a screen capture?
there is no screen capture program open gyazo ect
but the in game one thinks i want to take a picture in the game when i press ctrl shift and c at the same time so something in the windowed mode is confused
cheat console doesnt open with ctrl shift c but instead takes picture in game with it in windowed mode this needs to be looked at
- jpkarlsen7 years agoHero (Retired)
Gyazo is known to cause this. Please try to uninstall it and see if it then works.
And to clarify are you saying that the game itself takes a screenshot? Which would mean that a screenshot is stored in Documents\Electronic Arts\The Sims 4\Screenshots just as if you pressed C by itself.
i uninstalled it but still dont work
and still keeps doing screenshot in game with that
this differently needs to be looked at why it doesnt work in windowed mode
- jpkarlsen7 years agoHero (Retired)
So you are saying that it is the games camera that is triggered. It will look like this: If you don't get this dialog it isn't the game taking the screenshot.
If it is the game then there are two possibilities. A defect keyboard or you inadvertently press C before ctrl+shift.
no im pressing ctrl and shift before C and its trigging it so idk ea dont know how to make a game that works correctly in windowed mode EA= we dont care
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