chesnut ridge white screen of death

hi i can suddenly no longer load into chestnut ridge, I just get a white screen. I have never had any script mods, I removed my CC just in case. I have uninstalled and reinstalled the expansion pack, tried running repair via EA app, deleted my caches...........it won't load, even on a brand new save file????

here is the last UI exception error i get 


<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>7d73b1c0fa020ca56602f845</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-03-26 16:32:47</createtime><buildsignature>Local.Unknown.Unknown.1.105.345.1020-1.300.000.179.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>7d73b1c0fa020ca56602f845</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HighlightLotsEdit()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhoodMode()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=9218&#13;&#10;Client Session Time: 20.91&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0xdd4141d5&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 10,5,96,47512&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 3GB nvldumdx.dll 31.0.15.1659, GUID: D7B71E3E-5F42-11CF-A971-88120EC2D235&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>7d73b1c0fa020ca56602f845</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-03-26 16:38:22</createtime><buildsignature>Local.Unknown.Unknown.1.105.345.1020-1.300.000.179.Release</buildsignature><categoryid>(AS)widgets.GameEntry.controls::MapClipBase</categoryid><desyncid>7d73b1c0fa020ca56602f845</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.GameEntry.controls::MapClipBase/PositionMapTagAndResumeClip()&#13;&#10; at widgets.GameEntry.controls::MapClipBase/HandleStageResized()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HandleStageResized()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetRegion()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhood()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10; at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/SendShowHideMapMessage()&#13;&#10; at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/ShowNeighborhoodMap()&#13;&#10; at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/OnGridFadeOutComplete()&#13;&#10; at olympus.motion::Tween/updatePosition()&#13;&#10; at olympus.motion::Tween/Tick()&#13;&#10; at olympus.core::Ticker/OnEnterFrame()&#13;&#10;rtim=42679&#13;&#10;Client Session Time: 20.91&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0xdd4141d5&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 10,5,96,47512&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 3GB nvldumdx.dll 31.0.15.1659, GUID: D7B71E3E-5F42-11CF-A971-88120EC2D235&#13; &#10;</desyncdata></report>
</root>