Forum Discussion

LittlestF0x's avatar
LittlestF0x
10 years ago
Solved

"community" in gallery showing red crosses

When opening the gallery I can see everything in my library, the home page works and I can share, but when i open the "community" tab everything is displayed with a red cross and if I click on an ite...
pc
  • LittlestF0x's avatar
    LittlestF0x
    10 years ago

    "could not locate this item" 

    A lot of people were saying that you should turn off your firewall.

    I ended up adding exceptions to my applications which didn't work. 

    My solution was to turn off my anti-virus ENTIRELY and now the content is showing.

LittlestF0x's avatar
LittlestF0x
10 years ago

"could not locate this item" 

A lot of people were saying that you should turn off your firewall.

I ended up adding exceptions to my applications which didn't work. 

My solution was to turn off my anti-virus ENTIRELY and now the content is showing.

someone8374's avatar
someone8374
7 years ago

it didnt work for me. Do you have any other soloution maybe?

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago
    @LittlestF0x
     
     

     @someone8374
    It often happens in the Gallery, I in this case delete the cache folder from the game, It usually helps immediately. Regardless, just wait and after re-entering the Gallery these red crosses will disappear. It happens if there are too many players in the Gallery, but this is just a temporary failure,
    I think you unnecessarily turned off the anti-virus, It was just a coincidence

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,457 PostsLatest Activity: 9 days ago