5 years ago
complete freezes my PC
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.65.70.1020 What ex...
@xXempoXx_666 Most of the errors in your dxdiag are failed Windows updates, and none of them are necessarily directly related to Sims 4, although the underlying cause could be. Please start by running a couple of basic checks of your Windows system files. Here's how:
Restart your computer, and manually run any pending Windows updates: hit Windows key-i, select Update & Security, and click the button to check for updates. If there are a number pending, it may take several tries, with restarts in between, to get them all to run.
Once all the updates have finished, please try to play Sims 4, and if it freezes your computer, try to get a crash dump, as described earlier in this thread:
https://answers.ea.com/t5/Technical-Issues-PC/complete-freezes-my-PC/m-p/9407823#M186297
Hey this is what it said Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
@xXempoXx_666 Okay, if the game crashes your computer again, please see whether you can generate a crash log.