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Anonymous's avatar
Anonymous
11 years ago

Computer freezing while playing Sims 4

My entire computer freezes while playing Sims 4. I am unable to close the game or even move my mouse, and have to hard reset the computer. I've tried reseting my game data to factory settings with no...
pc
Anonymous's avatar
Anonymous
11 years ago

I have the exact same issue with the Sims 4. The computer freezes up entirely, no way to move the mouse or get out of the game by using keyboard commands (ctrl alt delete, alt tab, alt f4 etc.)

Here's my DxDiag if it helps out at all:

http://pastebin.com/pHXX0qd1

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Did it ever work for you ?

    • Anonymous's avatar
      Anonymous
      11 years ago

      I've only had this computer for 2 weeks now, so no, not on this computer.

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