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TheSpoi's avatar
3 years ago
Solved

Corrupted save(s)

soo theres a bit of context to this ill go ahead and skip

long story short, sims 4 documents deleted, recovered using a disk scanner to recover lost data

after i thought "cool i got my saves back", only restored the save data files excluding setting files, mods, etc because it was causing it to crash on boot (basically excluding everything outside of the saves folder)

so upon boot, it just treats it like its my first time launching the game, after going in, making some character to have access to the "load save" option, ill click on a recovered file to just get put back into the dummy savegame that was created to access that menu option

tried recovering the save file through the in game option, same thing, tried creating a game and renaming an old one to have the same name thinking i could trick the game into loading the old one since its under the same save name, nope

not really sure where to go from here, or just stop trying

i dont really think they could have gotten corrupt in the recovery since i havent written anything to my HDD since it happened (to allow them to be recovered), though it could happen i suppose

anyways, is there really anything to do/try from here? not really sure, maybe some file i need to switch over from the recovered folder to allow it to recognize them properly or something

side note since my snipping tool is acting weird and not allowing me to screenshot my save folder, its just a bunch of .save files and some with ver0-1-2 behind them, no additional files or folders outside of them

  • @TheSpoi  It's possible, and even likely, that your saves were corrupted during the recovery process.  Data recovery is almost never exact, even with professional services, and Sims 4 saves are much more sensitive to bad or missing data than a more standard file like a document.  If the game can't read the save, there's really nothing else you can do.

    Having said that, it's worth testing every single save, including backups, to see if you can find a working one.  Any save file that ends in .verx is a backup, slightly older copy of the .save file with the same name.  These backups can be renamed so the game will recognize them, for example Slot_00000002.save.ver1 can become Slot_00000021.save instead.  The format has to be precisely that: Slot_ followed by an eight-digit hexidecimal (digits 0 to 9, a to f) number followed by .save for the game to read it.

    And just in case this is the issue, make sure that the saves are inside the Saves folder within the Sims 4 folder the game is actually reading.  Here's how to find that folder:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

3 Replies

  • @TheSpoi  It's possible, and even likely, that your saves were corrupted during the recovery process.  Data recovery is almost never exact, even with professional services, and Sims 4 saves are much more sensitive to bad or missing data than a more standard file like a document.  If the game can't read the save, there's really nothing else you can do.

    Having said that, it's worth testing every single save, including backups, to see if you can find a working one.  Any save file that ends in .verx is a backup, slightly older copy of the .save file with the same name.  These backups can be renamed so the game will recognize them, for example Slot_00000002.save.ver1 can become Slot_00000021.save instead.  The format has to be precisely that: Slot_ followed by an eight-digit hexidecimal (digits 0 to 9, a to f) number followed by .save for the game to read it.

    And just in case this is the issue, make sure that the saves are inside the Saves folder within the Sims 4 folder the game is actually reading.  Here's how to find that folder:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

  • TheSpoi's avatar
    TheSpoi
    3 years ago

    well although i acknowledge that corruption happens, id peg it as highly unlikely in this case, i hadnt written any data to my HDD after the deletion to prevent writing over any possible files i could restore

    also i should mention i recovered many other files which 90% were completely fine, it just seems like some other variables are missing causing the game to not register these files

    (and yes i tested every file just to check, it seems something is missing causing them to not load but im not sure what exactly)

    ill give another whirl at it and see if i can get *something* to work, though unlikely as it still seems im missing something in the documents folder

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @TheSpoi  I understand what you're saying, but what I'm saying is it takes very little to corrupt a save beyond the point it can be recovered.  Even a less-than-perfect recovery process could be the culprit: the data might be untouched on the HDD but not read properly or completely.  I don't know enough about the process to speculate further.

    Regardless, the bottom line is, if the game can't read the saves, there's nothing else you can do.  The issue shouldn't be anything in the Sims 4 user folder (the one in Documents > Electronic Arts), but if you want, you can start fresh with a new folder and see whether that works better.  Move the existing Sims 4 folder out of Electronic Arts and onto your desktop, start the gane to create a new folder, and move over the old saves, including any backups you want to test.  Saves can be swapped between folders without adding anything else; there wouldn't be a separate file or folder in the old Sims 4 folder that you'd need to make these saves work.

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