the game either flashes black and white and goes to backround, shows the menu for a second like its working and then freezes and crashes, or just loads forever on a blank white screen. or that error message appears. pls help! i haven't been able to play for a year!
ourneoneon The initialization error has a few known causes. Please see the first post of this master thread for more information:
[CURRENT ISSUE] Sims 4 Unable to Start, Initialization Error | EA Forums - 12542607
But it sounds like that might not be your only issue. If you restart your computer immediately before trying to play, do you always get the initialization error, or never, or is the outcome still random?
Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
video capture is not working apparently. and media foundation.
also can you tell me how to make my default windows antivirus allow the sims 4?
ourneoneon Just bypass VideoCapture and Media Foundation if you have to. Most of the time, these parts of the dxdiag aren't relevant anyway.
For Windows Defender, please see this article:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
Even though it was written for Windows 10, it applies to 11 as well.
