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puzzlezaddict
3 years agoHero+
@Jones0898 Please clear the EA App's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair the game: open your game library, hover over the Sims 4 icon, click the three dots, and select Repair.
If that doesn't help, please list your game version number. Load the game to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen or in the lower-right area. Please list the entire version number, i.e. 1.xx.xxx.xxxx.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,437 PostsLatest Activity: 2 hours ago
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