Crashed PC

Question

I just got the new game Business and Hobbies pack yesterday and I didn't have a problem with it until today when I got two new packs and it crashed my PC.&nbsp; I had to spend four or five hours of resetting my PC and getting back to where I have to start all over again.&nbsp; So I don't know what&nbsp; happened but I would like to get my money back.

puzzlezaddict · Answer

Fengjui&nbsp; If you'd still like a refund but haven't gotten one, you'll need to contact EA customer support and talk to someone in a live chat.&nbsp; If you don't see the option, try a slightly different category of issue.
If you'd like help troubleshooting the original problem, let me know.

fengjui · Answer

Thanks&nbsp;

Forum Discussion

Crashed PC

2 Replies

About The Sims 4 Technical Issues - PC

Community Highlights

[READ FIRST] Important Threads and Known Issues

DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide

DirectX 11 Technical Issues and Feedback Thread

Recent Discussions

Odd behavior

Game crashing on after adjusting graphics.

Game Crashed

Sims 3 camera setting glitching out

Can someone help me decode a last crash file???