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loislanenetwork's avatar
loislanenetwork
Seasoned Novice
8 months ago

Crashes Randomly within build mode or live mode.

Hi!

I have bought the latest lovestruck and death packs and the crashing began. I deleted my mods, still crashes. I emptied the cache, still crashes. I deleted my modded saved games, uninstalled the game, and "repaired" it through EA and Steam (they are linked together) and my game refuses to just run for an hour with out crashing. I have no clue how to fix this. 

I can locate the crash.txt if needed I have 5 of them. :(

13 Replies

  • loislanenetwork's avatar
    loislanenetwork
    Seasoned Novice
    4 months ago

    i Had it offline for a bit of the crashes I posted earlier. I had it online and on hotspot for this one. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 months ago

    loislanenetwork​  The python37_x64.dll errors point to an issue with high-end Intel processors that's been around for over a year.  One thing that can help is updating the motherboard's BIOS, so please do that now.  I think this is your board:

    https://www.gigabyte.com/Motherboard/B760M-C-rev-10/support

    But double-check yourself.  The model number should be printed on the board, and in the manual, and in other locations.  Google "[board model] drivers" and look for the Gigabyte support page.

    If that doesn't help, disable CPU Turbo Boost in the BIOS, which should be somewhere under Advanced Settings.  But I'm not sure it's there at all, so don't worry if you don't find anything with "Turbo" in the name; this class of board may not have it.

  • I use to have mods and stuff and deleted them to see if that would help, it did not.

     

    • Are you using custom content or mods in your game ?
      • Not anymore
    • At what point does your game crash ?
      • Between start and within an hour of playing.
    • Is the crashing random or is there a pattern ?
      • I say random because I can't see a pattern. But maybe if I scroll the screen too fast or I put the game on x3 speed.
    • Is it an occasional crash or constant ?
      • VERY constant.