CRASHES WITH NEW LAPTOP
I have been using Sims 4 on my 13 year old pc. The hard drive stopped. I purchased an Acer Predator Helios 18 gaming laptop. Now after reinstalling it on my new laptop it crashes shortly after going ...
Forum Discussion
Joeharkay I think the tech appointment is your best option now. The problem could still be software, for example a virus, but someone looking at the computer in-person will have a better chance of figuring that out. (You could still run a Malwarebytes custom scan if you wanted; let me know if you'd like instructions.) If this is a hardware issue, it's sometimes difficult to diagnose over the internet, and while I could keep trying, you'll probably save yourself a lot of time by letting a tech do a thorough diagnostic checkup.
That's what I'm going to do.
I'll let you know what happens when I get the pc back.