Forum Discussion
7cezv94mkul8 The fact that your graphics card is unrecognized doesn't matter by itself. This only means that the game doesn't know how to classify your GPU and is therefore guessing what default graphics settings you need. You can of course adjust the settings however you want.
One important point though is what GPU is listed in the Config file: if it's the wrong one, that could account for the crashing. So please copy the Graphics Device Info section of Config.log, just those ten lines or so, and paste the text here.
Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Graphics Device Info
Number: 0
Name (driver): Intel(R) Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: a7ac, Board: 0ca71028, Chipset: 0004
Driver: igdumdim64.dll, Version: 32.0.101.6881, GUID: D7B78E66-E4EC-11CF-7969-C22CABC2ED35
Driver version: 6881
Monitor: \\.\DISPLAY1
Texture memory: 2008MB
Vertex program: 3.0