Forum Discussion

Puella_mirabile's avatar
6 hours ago

Crashing game

Sims 4 kicks me out after 10-15 minutes of playing without any saving. It lasts for 2 days. I already did everyhing, that was recommended me. I don't use any modes, just official game packs. How I can fix it?

2 Replies

  • Puella_mirabile​  Does this happen in a new save too?  Please test, for comparison's sake, and let me know.

    IF the new save is affected, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.