2 years ago
crashing on startup
My sims 4 game keeps crashing, and I don't know what to do. I've removed all my mods. Repaired the game. I also deleted it completely, but it still keeps on crashing once it's on the "Sims 4" page w...
Yeah, installing the new graphic driver didn't work. It changes from 62 to 73%. also it's saying I have like 106 background processes and I don't know what to do about that..
@gotsalty I would disable Edge, Teams, BlueStacks, SteelSeries GG, and Wondershare from starting with Windows. Personally, I'd disable the EA App too, which you can do inside the App itself, but that's not going to impact how Sims 4 runs since you'd have to open the App anyway. The point here is that with everything currently running, your computer is somewhat low on memory before you even open Sims 4.
One other useful step you can take to help with memory management is to increase the size of the page file, which is where your processor stores data that would normally be in RAM but doesn't fit and isn't immediately needed. Here's how (option three):
https://www.elevenforum.com/t/manage-virtual-memory-paging-file-in-windows-11.8618/#Three
Set the minimum to 16000 and the maximum to 20000, then restart your computer.
One thing to note is that this will use extra storage—the page file space is allocated from your C drive—and your current free storage is already on the low side. So it would be best to see what you can delete, for example .zips or installers in Downloads where you've already extracted or installed the relevant content. This isn't critical yet, just something to manage carefully.
You can see your free and total storage by opening a File Explorer window and clicking This PC in the left panel. Your C drive currently has 25 GB free, which is about the minimum you want to see long-term, and it'll drop as you increase the page file size.
If you get another crash after all this, please post a new dxdiag. Please also link the HP driver download page for your laptop. That page doesn't contain any information about you or your computer, just the overall model.