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deliriumdelight's avatar
4 months ago
Solved

Crashing/Sudden Game Closure since Updates

I've had this issue since the July Update/ Release of Lovestruck roughly, my game will sometimes behave for a few hours sometimes its minutes into game play but it will just close itself randomly, I ...
  • puzzlezaddict's avatar
    4 months ago

    @deliriumdelightd  Thanks for the dxdiag, which makes the problem clear: Sims 4 doesn't work well in DirectX 9 mode on your laptop's family of processors and graphics chips.  The workaround is to force DirectX 11 mode.  Open your EA App game library, click Sims 4 > Manage > View properties, and enter -dx11 in the command line box.

    You may or may not need to use laptop mode here.  It's for low-end hardware, not laptops per se, and it's just disabling Advanced Rendering under another name.  So feel free to disable laptop mode, and if you like the results and performance is okay, keep it disabled.

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