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crinrict's avatar
crinrict
Hero+
6 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
crashing
guides
launching
pc
MARIAFOTT's avatar
MARIAFOTT
5 years ago

My gallery hasn't been working for a couple of months now,I try to connect and it won't load,since last month I have a red X appearing on everything post on the gallery and it says "this object was not found" (or sth like that),I cant save my lots on my library cause they wont show,I cant access the gallery cause it wont let me.I have tried everything and I've been tweeting ,sending messages and commenting on thesims instagram but no one ever answered me !!! Help it is affecting my gameplay

MARIAFOTT's avatar
MARIAFOTT
5 years ago
@MARIAFOTT Ι FIXED IT!!!!!!!!!!
Went on my Avast antivirous programm,clicked on the blocked/allowed apps ,removed "The Sims" from the blocked apps and I put it on the allowed along with Origin....it got fixed right away ♥
  • JonaO703's avatar
    JonaO703
    Hero
    5 years ago

    @MARIAFOTT Yeah!  Glad you were able to fix it :-)

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