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crinrict's avatar
crinrict
Hero+
6 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
crashing
guides
launching
pc
MARIAFOTT's avatar
MARIAFOTT
5 years ago
BTW I have tried all these listed below

Method 1: Restart or Reset Your Router
Method 2: Disable Antivirus and Firewall
Method 3: Run Sims 4 as Administrator
Method 4: Flush DNS Cache
crinrict's avatar
crinrict
Hero+
5 years ago

@MARIAFOTT Do you have just the redx or a message that the game can't connect ?

What antivirus are you running ? (even if you disabled it)

Guess you also posted your own thread which was merged into this. Glad you solved it

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