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crinrict
5 years agoHero+
5 years ago
Hi, thank you, I have already gone though and done all the work arounds and none of that have worked for me.
- puzzlezaddict5 years agoHero+
@brittk45 Try the steps listed here, at least the ones you haven't done already:
- 5 years ago@puzzlezaddict Hi I have already done all those steps and completely taken my virus protector of my laptop and i am still getting the same message.
- puzzlezaddict5 years agoHero+
@brittk45 Do you have Origin or Sims 4 set to run in compatibility mode? If so, please undo that setting.
If that doesn't help, try playing while your computer is not connected to the internet. Sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before launching the game.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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