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5 years ago
@puzzlezaddict Yes, I tried option B, but I didn't quite understand about signing is as an administrator with option A. I thought I had read EA was going to do an update to fix this, since so many people are having problems? Do you know anything about that? Still not working at all.
5 years ago
Since the most recent update patch in November 2020 my sims 4 game will not start up. It has a pop up stating that the game is already running when it isn't.
I've tried repairing the game, restarting the PC, removing the mods folder, starting through administrator, nothing is working.
- kreatora5 years agoHero (Retired)@Ashlie29
Something is blocking the game from accessing the Documents folder. Mostly it's an antivirus program.
Set exceptions in whatever antivirus app(s) you use for Origin.exe, OrigintClientService.exe, TS4.exe, and TS4_x64.exe.
If that doesn't help do the same in Windows Defender Controlled Folder Access
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
You can also have a look here
https://sims4.crinrict.com/eng/2015/08/game-already-running/
I don't work for EA
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