Forum Discussion
jpkarlsen
5 years agoHero (Retired)
Please see this thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
5 years ago
Just wanted to say when I updated my game, I ran into this issue again. I had tried just running Origin as Administrator.
Clearing the Origin Cache files did the trick, though! 🙌
Two things that need to be noted, though: you must kill the OriginWebHelperService process in Task Manager (in Windows 10; don't know about Mac, but crinrict's page about clearing the cache links to a page dedicated to that) to delete the ServiceLogs, and you have to redo your Application Settings afterwards, including the location of your Origin Games folder and disabling automatic game updates.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,392 PostsLatest Activity: 19 minutes ago
Community Highlights
Recent Discussions
- 19 minutes ago
- 7 hours ago