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crinrict's avatar
crinrict
Hero+
7 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...
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nanaA1207's avatar
nanaA1207
6 years ago

So, yesterday I was prompted to update in my origin account. I did so, after that I went to play sims and all my characters seems to have a red and white face color with a question mark on their forehead. How can I get this fix please??

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@nanaA1207  Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.

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