Forum Discussion

Hero+

6 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...

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livrichh

6 years ago

Ok, I moved it to the desktop and also to an external hard drive. But I just started a new game, and even while making my first sim, I can see the problems (look at the picture):

livrichh

6 years ago

Ps- the pants that the guy is wearing are causing the glitch, and the pants are from Cats and Dogs.

Bluebellflora
Hero+
6 years ago
@livrichh

Thanks. So it seems you have this issue - https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Empty-CAS-Question-Marks-Invisible-Sims-Night-Sky/td-p/8422889

Crin's opening post details fixes to try. You should probably uninstall and reinstall again and then try a completely new, clean game, don't put your Sims 4 folder back until you have launched a new game and checked CAS.
- livrichh
  6 years ago
  @Bluebellflora YES! Thank you. It worked, but how do I bring back my old game? Do I just drag my old sims 4 folder back into the Electronic Arts folder, or do I go into saves and put all of them into the new game’s folder?
  - livrichh
    6 years ago
    Update: I just dragged My old game back to the EA folder and it worked!!!!! Thank you 🙂

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