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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

[CURRENT ISSUE] Sims 4 already running

Overview jump to:  Workarounds This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts.  It can also be triggered by outdated or...
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crashing
guides
launching
pc
Safalinz's avatar
Safalinz
2 years ago

i stopped playing the game for a few months, and returned to it the other day to find that it has an error stating it is already running. i did everything every website said and the error still persists.

i went into task manager, cleared all cache, allowed it has an administrator, added the file as an exception to controlled folders, and much more.

everything on other posts hasn't worked so i'm hoping that something here will. 

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@Safalinz  If OneDrive is running on your computer, please pause syncing.  You can see the option by right-clicking the cloud icon in the lower-right corner of the screen.

If that doesn't help, or OneDrive isn't active (and please check even if you never use it), please move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and try again to play.

If that doesn't help etiher, please let me know what antivirus you use.

  • Safalinz's avatar
    Safalinz
    2 years ago

    the second one worked!!

    thank you so much!!

  • cirmoska's avatar
    cirmoska
    Seasoned Newcomer
    8 days ago

    hi i know this post is old, but i hope you can still help. moving the folder onto my desktop worked, however if i do that my mods dont work. is there any way that this can be fixed?

     

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,478 PostsLatest Activity: 13 hours ago