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crinrict's avatar
crinrict
Hero+
6 years ago

[CURRENT ISSUE] Sims 4 doesn't start - No Error Message (Patch 1.68.154)

There's been lots of folks having issues starting their games. What happens is that Origin acts as if it starts the game but then nothing happens. No Error Messages, no nothing. The button goes ba...
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jeanineho's avatar
jeanineho
6 years ago

Just as the title states - I have not been able to launch the game via Origin after the Nov'12 2020 update. I would press play, origin window would disappear and reappear and nothing else happens. I have tried the following:

  • Restarting Origin
  • Restarting Computer
  • Uninstalling and reinstalling Origin
  • Uninstalling and reinstalling Sims - I tried only installing the Sims 4 without expansion packs and mods but it does not work.
  • Repair game
  • Fully cleared Origin cache
  • Move my entire Sims 4 folder out of Documents\Electronic Arts and onto my desktop - I did this before and after re-installation. It did not work before I uninstalled and after re-installation there is no folder in there at all.
  • Disable Origin in game

My graphic drivers are updated. Please help I think I've tried everything I could find in the forum. Thank you in advance.

crinrict's avatar
crinrict
Hero+
6 years ago
@jeanineho I've merged your post with the main thread on this issue

Could you try all the suggestion on the first page.
  • karenKent's avatar
    karenKent
    6 years ago

    Thanks for all your help Crinrict (again).  I hope EA are paying you well for all the help you have given us over the years with various Sims games. EA are certainly diabolically useless and set my query to resolved yesterday even though it wasn't.
    Stay healthy, stay happy. X

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