@Sims4LOverZRule Since you're running Windows 7, there's some relevant info that the dxdiag doesn't contain. You can find it in the Reliability Monitor instead. Hit Windows key-R and enter "perfmon /rel" without quotes. You'll see a list of errors and updates, with a column for each day. (Today is all the way on the right.)
For any errors that mention Origin or Sims 4, or that correspond to when you've been trying to play, click "View technical details," then copy the information and paste it into a text document. (Notepad is fine.) You can attach the file to a post as you did with your dxdiag. Sometimes the Reliability Monitor doesn't update right away, so if you don't see any related errors, be sure to check back an hour or two. The timestamp on the initial chart can also be off by up to an hour, so that's not an entirely reliable metric, but the one within the technical details should be accurate.
@puzzlezaddict Here is the Reliability Monitor thing.
@Sims4LOverZRule The faulting module in the Sims 4 crashes is a component of Windows, so try running a couple of basic checks on your Windows system files. Here's how:
Restart your computer before trying to play.
By the way, I'm not actually sure Command Prompt opens this way in Windows 7, so if it doesn't, search for it in the Start menu, then right-click on the entry and select "Run as administrator."
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@puzzlezaddict It says:
Error: 87
The restorehealth option is not recognized in this context.
For more information, refer to the help.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>
