Forum Discussion
legit just downloaded the sims 4 a couple weeks ago cause some friends of mine said i might love it and i thought i might as well check it out. I downloaded it and played it for a while then went on and got some mods. After playing a couple more times with mods i got the error saying "Error: There is a problem with your game's setup, please reinstall your game".
Really don't wanna do that cause it took me like a day or two to download it in the first place and i've seen other people on here saying that reinstalling it didn't even work. Already tried forcing the digital 9x thingy and i cant download any drivers since i dont have the graphic compatibilities? let a dude know if this means that i just cant use the game anymore or what
much love :D
Vaderismycat123 Please try a few things for me, together:
- Clear the EA App's cache
- Open C:\Program Files\Electronic Arts\EA Desktop\EA Desktop and launch EAUpdater.exe, which will force the App to update if an update is available
- Open the App, click Sims 4 > Manage > View properties, and if you see anything at all in the command line box, remove it and save
Additionally, right-click the Sims 4 desktop shortcut and select Properties > Compatibility. If there is any compatibility mode or fullscreen optimization selected, or the game is set to run as an admin, remove these settings. And let me know if you've applied any other setting here.
If you don't have a desktop shortcut, open [install location]\The Sims 4\Game\Bin and do the same for TS4_x64.exe and TS4_Launcher_x64.exe inside.
StarZee22 These troubleshooting steps are for you too; I asked around and got some suggestions.
- StarZee223 months agoNew Novice
puzzlezaddict I followed the steps of what you sent and my game still doesn't seem to be working. Nothing is selected in the compatibility tab and EA doesn't need an update either.
(I also use Microsoft defender) - StarZee223 months agoNew Novice
puzzlezaddict I FIX IT! I decided to go to steam and head over to local files, and then proceeded to delete all of those. The Sims 4 then updated and now I can play it again! I do thank you for trying to help me, I was struggling a lot!