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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

[CURRENT ISSUE] Sims 4 saves/user content disappearing (PC)

Overview jump to:  Restoring missing saves jump to:  I want OneDrive to keep syncing my files jump to:  I don't want OneDrive to sync my files jump to:  I want to get rid of OneDrive jump t...
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pwalshwaring's avatar
pwalshwaring
2 years ago
@puzzlezaddict Hi so I checked which folder the game is reading, and in my users folder theres two, pheeb, and public and its reading from users\public\documents\electronic arts\the sims 4\saves . But the one i was aiming for is in pheeb. Does it matter too much if it is reading from the users\public one if i am the only user of this computer.
And also in case it is important, the file path that it says in game for my test save is the one i wrote above, but in file explorer it goes users>public>public documents>electronic arts> the sims 4 , so in terms of names, there isnt actually a 'Documents' folder in the public one, but in the game thats what it is reading.
To be honest, I am fine moving my saves and cc into the public folder that the game is reading from if it doesnt make any difference to the game working, i just want to make sure it wont cause any problems down the road.
Thanks so much for all of your help and advice, I know ive asked a lot of questions but you have been so helpful to me so thank you !
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@pwalshwaring  Sorry for the late reply.  No, it doesn't matter to the game itself if it keeps reading the Public folder going forward.  As long as your content is all showing up, and OneDrive can't sync the files (which it can't if they're in Public), you should be fine.

I would definitely suggest keeping a backup copy of the Sims 4 user folder just in case though.  Not that this particular setup is problematic, but you never know when a computer problem might surface and delete some of your data.  And you never know when a Sims 4 bug might bork your saves for that matter.  As an example, I periodically back up entire user folders (more for Sims 3 than 4) and put them on an external drive, then I delete the oldest when I know I won't need them.  But if you don't have an external drive or USB stick, you could zip the folder and upload it to Google Drive or another free filesharing service.

And you're welcome.  I'm glad we were able to work though this and get your game and your content working again.

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