Forum Discussion
@Arellanna Please post a screenshot of the contents of the folder that contains the saves, as in, I'd like to see the saves themselves. If nothing else, it'll help me to be able to refer to specific files when I make further suggestions. Please include the address bar, above the list of files, in the screenshot.
Please also list the full path to the user folder Sims 4 is reading. Hers's hwo to find it:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
C:\Users\TEMP\Documents\Electronic Arts\The Sims 4\Recorded Videos\
C:\Users\TEMP\Documents\Electronic Arts\The Sims 4\Screenshots\
- puzzlezaddict2 years agoHero+
@Arellanna Most of your saves are in the correct location, but Sims 4 is reading the TEMP folder for some reason, which is of course a bad idea even independent of your missing saves. So the next question is, what location has Windows designated as the Documents directory? Your computer will have several Documents folders, but the chosen directory is the one Sims 4 will also use, if it can.
Please search in Windows for Command Prompt, open it, and enter this:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
If the result is anything other than C:Users\sturd\Documents, you'll need to change it manually. Here's how:
Then launch Sims 4 and confirm it's reading the correct folder.