customer service
I had requested a call back the first one i recieved the phone rang twice then hung up, the second time I got a call back I was told to hold and then was on hold for 40 mins before someone got on to ...
Forum Discussion
I have had a good experience with the chat, you could try that:
http://help.ea.com/en/contact-us/new/
But you could also ask us for some help.
