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KenWhoPlayzSims's avatar
KenWhoPlayzSims
Seasoned Newcomer
2 months ago

White screen when i press windows button.

Recently i have been experiencing an annoying issue with my sims game freezing when i accidentally press the windows button and try to go back to it. Before i was able to switch tabs easily but I don't know what's going on now and its very frustrating when you spend minutes decorating, and accidentally press a button and now i have to restart my laptop to reboot the sims again without saving. PLEASE HELP!

3 Replies

  • KenWhoPlayzSims's avatar
    KenWhoPlayzSims
    Seasoned Newcomer
    29 days ago

    This is what happens when I try to put it on windowed or windowed full screen mode

  • KenWhoPlayzSims​  Then please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.