Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

DELETED FAVORITES

OH MY GOD. The sims 4 deleted all my saves sims, saved lots, etc.  I have been left with all these default people that Maxis makes. It's terrible! I click for the CC tick and all that pops up are ...
pc
crinrict's avatar
crinrict
Hero+
9 years ago

Sounds like the game is using a new user folder. This can have several explanations

  • You moved your user folder by accident
  • The game is now using the folder on OneDrive instead of your local one.

First check if you still have files in these folders: 

  • documents\electronicarts\thesims4\saves
  • documents\electronicarts\thesims4\tray

If you do, the game is probably using another folder. Check your OneDrive.

If you don't, search your hard drive for Tray to see if the folder got moved by accident.

Also, it's important to periodically backup those folders: http://sims4.crinrict.com/en/2014/09/backups/

Recent Discussions