Forum Discussion
10 years ago
Step by step instructions would be great thanks
crinrict
10 years agoHero+
OK, try the repair first.
- Right click on the game in Origin
- Hit Repair game.
If that doesn't help do this (I do not believe that those files are in the tray folder but it's worth a try)
- Make sure the game is closed
- Rename this folder: documents\electronicarts\thesims4\ to documents\electronicarts\thesims4_backup
- Start the game. This will create a new folder and all your stuff will be gone.
- Check the library if you have them back.
- If that is the case, close the game.
- Go to your new folder documents\electronicarts\thesims4\ and double click on the tray folder to check if there are files in there. If so, those would be those library items.
- Copy all files from this tray folder you just checked to this folder documents\electronicarts\thesims4_backup\tray
- Delete the folder documents\electronicarts\thesims4
- Rename documents\electronicarts\thesims4_backup to documents\electronicarts\thesims4
- Start the game again to see if you have them back.
You can also check the gallery under SimGuruZephyr. I will lookup the names for you next time I start the game if above doesn't work
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