Community ManagerPlatform: PC (Windows 10 with NVIDIA GeForce RTX 3060)
Which language are you playing the game in? French
How often does the bug occur? Everytime
What is your current game version number? 1.109.185.1030
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Launch the game, enter live mode with any household via manage worlds, go back to manage worlds and enter CAS to edit any household, exit CAS and go back to live mode with any household. Might take one or two tries
What happens when the bug occurs? The game simply crashes and i'm back at desktop. No lastException
What do you expect to see? My game to not crash everytime I try to play
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I removed them, cleared my caches, and repaired the game
@Myschkaillyanova and @AIT3ANN Do you have any files in ConfigOverride, in Documents > Electronic Arts > The Sims 4? If so, please remove them.
@Myschkaillyanova Does it help to revert to DirectX 9 mode? It's a check box in the graphics settings, to the right of post processing.
@AIT3ANN Please update your graphics driver, which is a year old, and try DX11 mode again. You can get the newest driver here:
@puzzlezaddictit crashed too with dx9, but i had mods then, so i removed them entirely, cleared my caches and repaired the game. Haven't tried with dx9 and no mods yet, testing right now. Also, i don't have any files in my ConfigOverride folder.
Edit : after testing with dx9 and no mods on my old save, game seems to be fine. Sort of. I noticed my CPU is heating and struggling way more than usual. And mind you, before the update my game was running fine and no overheating with GShade and 200Go (yes, 200 gigabytes) worth of mods and CCs. It's concerning, to say the least
@puzzlezaddict I don't have anything in the ConfigOverride folder and I updated my drivers and it's still happening in Dx11. I have attached a new dxdiag file if that helps
*Edit: After testing some more I found that it doesn't happen in windowed mode only Fullscreen and Windowed Fullscreen but then after I travelled to the lot I saved then exited to main menu and then it crashed in windowed mode.
Community Manager
