Community Manager@blewbirdbre The issue with fishing in Sulani is a known bug. Please use this master thread.
For the endless loading, if it happens only on lots with traits or challenges, e.g. Off the Grid, please use this thread.
Otherwise, if you can load some lots but not others, please post in Game Issues for more targeted help. You can of course try switching to DirectX 9 mode (instructions here); if DX9 mode doesn't help, it's not a DX11 issue.
@silmarwennenharm Please stick to your own thread. As noted, this may well be a problem with your virtual machine.
@looloolooweez @candiecoatediv @Ellupelluellu @atreya33 Thanks for the feedback.
@punkinkarr This is a known issue with the DirectX 11 version of Sims 4. I've merged your post with the master feedback thread. For now, your options are to play in windowed fullscreen or windowed mode, or to revert to DirectX 9 mode.
@AIT3ANN Putting this in a spoiler so it doesn't take up as much space:
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Please also try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please do a clean uninstall and reinstall of the graphics driver, as described here:
@puzzlezaddict Hi, so I did all of that, I didn't get any errors after the first step and this was the message I got after the second:
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
After restarting the computer and checking for updates I tried to play the game again but it still crashed. Then I moved the Sims 4 folder out and started a new game and everything seems to be fine. Would I be able to move the contents of the old sims 4 folder back now or do I need to do anything else?
Thanks for all your help!
@AIT3ANN You can move the files you want to keep to the new Sims 4 folder, but please do so one folder at a time so you can figure out what the problem is. Saves and Tray files (saved households and builds) should be fine, as should Screenshots and Recorded Videos. Login rewards are saved to accountDataDB.package now. Anything in Mods needs to be tested, and anything in ConfigOverride should probably just be deleted until it's updated for this patch. The rest can be discarded, but here's a description of the files in case you're curious:
https://sims4.crinrict.com/eng/2014/09/user-files-explained/
Community Manager
