Community Manager@espeon9466 @simgirl1010 @MapleSimmer Thanks so much for testing and providing this info. It's much appreciated.
@atreya33 @looloolooweez Could you try selecting the Nvidia GPU as the Preferred Graphics Processor in the Nvidia Control panel, as indicated above (posts 110 and 111)? The global setting should work, but if you don't want to use that, you could try applying it to Program settings, specifically to TS4_x64 and/or TS4_Launcher_x64. I'm not sure which one is necessary since I haven't tested.
@candiecoatediv I've merged your post into the master thread for DirectX 11-related feedback. Please try selecting the Nvidia GPU as the preferred graphics processor, as described above, and let us know whether it works.
@Gotta_Blasstttt If you'd like help troubleshooting this issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@puzzlezaddict wrote:@espeon9466 @simgirl1010 @MapleSimmer Thanks so much for testing and providing this info. It's much appreciated.
@atreya33 @looloolooweez Could you try selecting the Nvidia GPU as the Preferred Graphics Processor in the Nvidia Control panel, as indicated above (posts 110 and 111)? The global setting should work, but if you don't want to use that, you could try applying it to Program settings, specifically to TS4_x64 and/or TS4_Launcher_x64. I'm not sure which one is necessary since I haven't tested.
@candiecoatediv I've merged your post into the master thread for DirectX 11-related feedback. Please try selecting the Nvidia GPU as the preferred graphics processor, as described above, and let us know whether it works.
@Gotta_Blasstttt If you'd like help troubleshooting this issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
This option did the trick but only if I apply it to global settings. I already tried to set this option only for sims 4 yesterday and that didn't help. It needs to be the global one.
Community Manager
