- Platform: Windows 11
- Which language are you playing the game in? English
- How often does the bug occur? Every time since the 10/22/2024 update
- What is your current game version number? 1.110.265.1030
- What expansions, game packs, and stuff packs do you have installed? All
- Steps: How can we find the bug ourselves? Go into Live Mode then press the "Windows" key.
- What happens when the bug occurs? Click on any task bar/desktop icon, the application won't come up & desktop background is your current screen in Sims 4.
- What do you expect to see? To return to your desktop (with actual background wallpaper) and to use any of the apps (ie: browser).
- Have you installed any customization with the game, e.g. Custom Content or Mods? Removed them because of 10/22/2024 update.
Note: My laptop has DX12 installed, and I have a GeoForce RTX3050 graphics card, which I have no problems with running The Sims 4. I switched the game to DX9 and, so far, it's working as it should.
Community Manager
