discover universty is not working
hi something weird is going on because I just got the sims 4 discover university and I put the code in on the ea app and it said it was downloaded so I opened the game where it also said it was downloaded but nothing was showing up. i looked at the my packs page where it said I needed to reset the app so I did that and I repaired it. I've also already checked if it was legacy edition and it is not. i don't have the sims4 demo either. I don't know whats wrong but I would love some help.
@aviie1 Please open My Collection, click the Sims 4 icon, click Manage > Manage Add-ons, find Discover University on the list, and see whether you can download it. If you can't download DU, clear the EA App's cache and try again.
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't work, try reinstalling Origin and downloading the pack from there.