Forum Discussion

3 years ago

Double-Charged for Sims 4 Growing Together, No Option to Download

Hi everyone! I raced home from work to download Sims 4 Growing Together, purchased it, and nothing happened. I clicked again in case my purchase didn't go through, but again, it gave me confirmation ...

mate54

Hero+

3 years ago

@DragonAge_300905 You can try contacting EA Help on Twitter or Facebook, or using the live chat feature to talk to help support and explain your case. They should be able to help with you with purchase issues.

https://www.facebook.com/EAHelpHub/
https://twitter.com/EAHelp
https://help.ea.com/contact-us

DragonAge_300905

Seasoned Ace

3 years ago

@mate54 Thank you that worked.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,495 PostsLatest Activity: 21 minutes ago

Community Highlights

[READ FIRST] Important Threads and Known Issues
crinrict
Hero+
6 years ago
pc
DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide
EA_Cade
Community Manager
2 years ago
pc
DirectX 11 Technical Issues and Feedback Thread
EA_Cade
Community Manager
11 months ago
pc

Recent Discussions

i need a solution here
21 minutes ago
fabonanna
Glitches
32 minutes ago
TheIllusionexe56
Failed to launch game
54 minutes ago
KP_Da_Don_2Bad
Grim Reaper issues
55 minutes ago
ArtandSuch
Game Won't Start
2 hours ago
gracefulwitch