Forum Discussion

qtmoosie's avatar
qtmoosie
Rising Rookie
3 years ago

Downloaded Save File Not Showing up in Game

So, I downloaded a few save files for the sims 4, and i had moved them into my save files, however, they are not showing up in my game for some reason? i have never had this problem when the sims 4 w...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@qtmoosie  Please post a screenshot of the contents of the saves folder, as in, I want to see the files themselves.  And please also highlight the saves that you downloaded.  You can do so by holding crtl as you click on each one in turn.

qtmoosie's avatar
qtmoosie
Rising Rookie
3 years ago

i should have one more save file besides the ones highlighted in that screenshot, but i cant find it? i can always redownload it though so im not too worried. but i hope i did what you asked for.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @qtmoosie  Yes, that's what I was looking for, and you've renamed the saves correctly.  The only thing that jumps out to me is that both files' numbers end in 00, which should be fine, but since they have that in common, I'd try changing the numbers to something else.

    If that doesn't help, please move the saves folder to the desktop, start the game to create a new folder, download a fresh copy of each save, and see whether they work.  (And be sure to remove all the .zip files; you did leave one in the saves folder this time around.  It shouldn't matter either, but the game can be finicky.)  You can always put back your existing saves folder later; the point is to see whether these load with nothing else in the new folder.

    • qtmoosie's avatar
      qtmoosie
      Rising Rookie
      3 years ago

      Sadly, this did not work either. I'm not too sure as to why? Everyone else didn't have trouble downloading the saves, so i know they do work. there's just something wrong on my end.

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        3 years ago

        @qtmoosie  Try using a different browser to download them, and test again in a new saves folder.

        If that doesn't help, please make sure Sims 4 is reading the same user folder as the one where you've been adding your saves.  It looks in your screenshot like you have the correct folder, but sometimes the game uses the folder in OneDrive instead.  Here's how to check:

        https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

        Please also make sure that you own all the required packs for these saves and that they're all loading in-game.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,242 PostsLatest Activity: 42 minutes ago