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Sedgewick's avatar
Sedgewick
Seasoned Scout
3 years ago
Solved

EA App won't install 4/26 update, can't launch game

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a, can't see this i...
pc
  • Sedgewick's avatar
    Sedgewick
    3 years ago

    This method worked for me: Go up to top left hand corner, click go offline, then click go online and it fixed for me. 

milligramspoiso's avatar
milligramspoiso
3 years ago

I’m trying to update my game for the April 26th (today) patch. I’ve never had any issues updating my game, but today I’ve come across an issue.

The downloading of the update will reach 99% then do nothing. I’ve never had this issue before, my updates usually take about 2-3 minutes to download and update the game itself.

I’ve restarted the ea app plenty of times and I’ve canceled the update and redownloaded it many times. Nothing has worked. I’ve never had an issue updating my game before. 

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