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Sedgewick's avatar
Sedgewick
Seasoned Scout
3 years ago
Solved

EA App won't install 4/26 update, can't launch game

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a, can't see this i...
pc
  • Sedgewick's avatar
    Sedgewick
    3 years ago

    This method worked for me: Go up to top left hand corner, click go offline, then click go online and it fixed for me. 

tnpxx's avatar
tnpxx
3 years ago
for anyone else dealing with this, going offline and then online didn’t work for me but going offline and then running the game from the offline menu did work for me, i assume it’s somewhat a visual bug in the EA app

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